سياسة الاستبدال والإرجاع

At PRIME HOUSE, we strive to provide a clear and convenient shopping experience. Please review our Exchange and Return Policy below.

Returns

You may request a return within 7 days of receiving the product, provided that the applicable legal conditions are met and the product is unused and in its original condition.

Due to the nature of dietary supplements and food products, opened products or products with broken seals cannot be returned or exchanged if this affects their safety or resale eligibility. This does not affect any statutory consumer rights.

Exchanges

If there is an issue with a product or it does not match your order, please contact us. We will work to resolve the issue and arrange the appropriate next steps.

Refunds

Once we receive the returned product and verify its condition, the refund will be issued to the original payment method whenever possible. The time required for the refunded amount to appear may vary depending on your bank or payment provider.

Contact Us

Mobile: +966543295174

Email: [email protected]

This Policy applies without prejudice to any statutory consumer rights.